Blackridge Privacy Policy
26 Oct 2026 · @Team
1. Important disclaimer
Blackridge is a business and legal consultation agency. Blackridge is not a law firm and does not practise law or provide legal representation.
The information in this Privacy Policy is for informational purposes only. It does not constitute legal advice and does not create an attorney-client relationship between you and Blackridge. If you require legal assistance, please consult a qualified attorney.
Where a service needs an advocate, chartered accountant, company secretary or other licensed professional, the work is carried out by an independent professional or associate. Blackridge coordinates the service on your behalf.
2. Who we are and what this policy covers
This policy explains how Blackridge Consultancy ("Blackridge", "we", "us") collects, uses, shares and protects your personal data. Blackridge operates under Consult Guild Strategies and is based at Blackridge Group, Bhagheeratha Square, Banerji Road, Kacheripady, Kochi – 682018, Kerala, India.
It applies to personal data we handle through:

• our website, www.blackridge.in, including its forms, client portal, online booking and chat assistant

• phone calls, WhatsApp, email and in-person meetings at our office

• the services we provide, such as company, LLP, partnership and proprietorship registration, GST and Udyam, trademark and IP filings, licences, certifications, virtual address services, compliance and consultation

For these purposes, Blackridge acts as a Data Fiduciary: we decide why and how your personal data is processed.
Laws we follow
We handle personal data in line with Indian law, including:

• the Digital Personal Data Protection Act, 2023 ("DPDP Act") and the rules made under it

• the Information Technology Act, 2000 and the rules made under it

• the Aadhaar (Targeted Delivery of Financial and Other Subsidies, Benefits and Services) Act, 2016, as it applies to the handling of Aadhaar copies

By using our website or services, you confirm that you have read this policy. Where the law requires your consent, we ask for it separately and clearly.
3. Personal data we collect
We collect only the data needed for the service you request. Most of it comes directly from you. Some comes from government portals during a filing, or from a co-applicant, director or partner who lists you in an application.
Category
Examples
Why we need it
Identity details
Full name as per Aadhaar, date of birth, gender, photograph
To identify you and complete statutory forms
Contact details
Phone number, alternate phone, email, residential address
To communicate with you and send documents
Identity documents
Aadhaar copy and number, PAN card, passport, voter ID, driving licence
Required as KYC by government authorities for registrations and filings
Signatures and certificates
Signature specimen, Digital Signature Certificate (DSC) details
To sign and file applications on your instruction
Business details
Proposed business names, company or firm details, directors, partners, shareholders, business address and proof, utility bills, rent or ownership documents
To prepare incorporation, licence and registration filings
Financial details
Payment records, invoices, transaction references, GST and tax details
To bill for services and complete tax-related filings
Intellectual property details
Trademarks, logos, brand names, designs, copyright works
To file and track IP applications
Service records
Orders, status updates, notes from calls and meetings, signed agreements
To deliver and track your service
Website and device data
IP address, browser type, pages visited, cookies, booking and form activity
To run, secure and improve the website
Chat and booking data
Messages sent to our website chat assistant, booking times and preferences
To answer queries and schedule consultations
Aadhaar
We collect Aadhaar copies only because government registration processes require them as proof of identity and address. We do not use Aadhaar for authentication and do not store biometric information. Where a filing allows it, we encourage you to share a masked Aadhaar showing only the last four digits.
Data about other people
If you give us details of a co-director, partner, beneficiary, witness or nominee, you confirm that you have their permission to share that data with us for the service.
4. How we use your data, and on what basis
We use your personal data only for the purposes below:

1. To deliver the service you request. This includes preparing documents, filing applications with government portals, tracking their status and responding to queries from authorities.

2. To manage your account and orders. This includes creating your client profile, recording orders, issuing invoices and receipts, and providing access to your documents through the client portal.

3. To communicate with you. We contact you by phone, WhatsApp, SMS or email about your service, documents we need, payments, renewals and expiry dates.

4. To meet legal obligations. This includes keeping records required under tax, company and other laws, and responding to lawful requests from authorities.

5. To keep our services secure. This includes preventing fraud, misuse and duplicate submissions.

6. To improve our services and website. We use aggregated or anonymised data where possible.

7. To send updates about our services. We send promotional messages only with your consent, and you can opt out at any time.

Consent
Where we rely on your consent, our forms include clear declarations that you accept before submitting. You may withdraw consent at any time by contacting us (see section 8). Withdrawal does not affect processing already carried out. It may, however, mean we cannot complete a service that depends on that data.
We may also process data without separate consent where Indian law allows it, for example to comply with a legal obligation or a court order.
We do not sell your personal data.
5. Who we share your data with
We share personal data only as far as needed for the purpose it was collected for.
Recipient
What is shared
Why
Government authorities and portals (MCA, GST, Udyam, IP India, FSSAI, DGFT and others)
Details and documents required for the filing
To submit applications you have asked us to make
Independent professionals and associates (advocates, chartered accountants, company secretaries, registration agents, certification bodies)
Details and documents for the specific service
To complete work that needs a licensed or specialist professional
Sister concerns and facility partners (for example, virtual address facilities)
Details needed for the agreement and address use
To provide virtual office and address services
Technology and service providers (website hosting, forms and booking, email, cloud storage, messaging, payment processing)
Data stored or processed on our behalf
To run our website and operations
Courier and logistics providers
Name, phone number and address
To deliver documents
Law enforcement, courts and regulators
Data required by law
When legally required
Our associates and service providers may use your data only to carry out our instructions. We expect them to keep it confidential and secure.
If Blackridge is reorganised, merged or transferred, your data may pass to the new entity. It will remain protected under this policy or one offering equivalent protection.
6. Storage, security and retention
Where your data is stored
Your data is stored in our website database, our cloud storage and email accounts, and in physical files at our Kochi office. Some of our technology providers store data on servers outside India. Any such transfer follows the DPDP Act and any restrictions the Government of India notifies.
How we protect it
We use reasonable security safeguards, including:

• encrypted (HTTPS) connections on our website

• access to client records limited to staff and associates who need it for your service

• password-protected, role-based access to our systems

• secure storage and controlled access for physical documents

No system is completely secure. If a personal data breach occurs, we will notify affected individuals and the Data Protection Board of India as required by law.
How long we keep it
Data
How long we keep it
Service records and documents
For the duration of the service, then as long as needed for follow-up work, renewals or legal claims
Invoices, payment and tax records
For the period required by tax and accounting laws
Virtual address agreements and KYC
For the term of the agreement and the period required after it
Enquiries and leads that did not become clients
Until the enquiry is closed, unless you ask us to delete them sooner
Website and cookie data
For the period set by each tool, typically up to 2 years
When data is no longer needed, we delete it or anonymise it, unless a law requires us to keep it longer.
7. Website features
Cookies
Our website uses cookies and similar technologies to keep it working, remember your preferences, keep it secure and understand how visitors use it. You can block or delete cookies in your browser settings, though some features, such as forms, booking and the client portal, may then not work properly.
Chat assistant
Our website has an automated chat assistant that answers general questions about our services. It is an AI tool, not a person and not a lawyer, and its replies are not legal advice. Please do not share Aadhaar numbers, PAN, bank details or other sensitive data in the chat. Chat messages may be stored to answer your query and improve the service.
Online booking and payments
When you book a service or consultation online, we collect your name, contact details, chosen service and appointment time. Online payments are handled by third-party payment processors. We do not store your full card or bank account details.
Links to other websites
Our website may link to government portals and other websites. We are not responsible for their privacy practices, and we encourage you to read their policies.
Children
Our services are meant for adults. We do not knowingly collect personal data from anyone under 18 without verifiable consent from a parent or lawful guardian. If you believe a child has shared data with us without such consent, please contact us and we will delete it.
8. Your rights and how to contact us
Your rights
Under the DPDP Act, you have the right to:

• Access: ask for a summary of the personal data we hold about you and how we process it

• Correction and completion: ask us to correct inaccurate or incomplete data, or update it

• Erasure: ask us to delete data we no longer need, unless a law requires us to keep it

• Withdraw consent: stop processing based on your consent, with effect from that point

• Grievance redressal: raise a complaint with us about how your data is handled

• Nominate: name another person to exercise your rights if you die or become unable to act

To exercise any of these rights, contact our Grievance Officer below. We may need to verify your identity before acting on a request. We respond within the time limits set by applicable law.
If you are not satisfied with our response, you may complain to the Data Protection Board of India.
Grievance Officer

• Name: [Name of Grievance Officer]

• Email: admin@blackridge.in

• Phone: +91 7907139764

• Address: Blackridge Group, Bhagheeratha Square, Banerji Road, Kacheripady, Kochi – 682018, Kerala, India

Changes to this policy
We may update this policy when our services, systems or the law change. The latest version will always be on this page, with its effective date. For significant changes, we will notify you by email or through the website.
Effective date
This policy is effective from 22-12-2024.